Can account managers trade or manage my account for me?
Account managers are not allowed to trade or manage your Nadex account. Additionally, you are not allowed to provide third-parties money to trade on your behalf.
Please be vigilant if you are approached by unregistered brokers or advisers. Some red flags include:
Contacting you directly on social media, while posing as a Nadex employee, promising guaranteed profits. We would never contact you in this way - anyone doing so is not associated with Nadex.
Contacting you directly using any form of communication, instructing you to contact them or another individual via WhatsApp or similar application.
Requesting money, even bitcoin, to trade on your behalf.
Again, only you are allowed to trade your account at Nadex. Learn more about what to look out for and read the customer protection advisory issued by the CFTC.
Nadex is an exchange, and all members must trade their own accounts. It’s very important you know this to protect yourself and to protect your money – if someone approaches you saying that they are a trader working for Nadex, this is simply not true. We have an expert customer service team who will be happy to answer your questions and even walk you through your first trade, but we don’t employ anybody who can trade or manage your account on your behalf.
The Nadex platform was designed by traders, for traders. It’s very simple to navigate, and you’ll be able to find your way around easily – no brokers needed. See our platform walkthrough to help get you started.
Follow our official social media channels to stay up-to-date on the markets and for important announcements:
MORE ON MY ACCOUNT
How do I open a Nadex account? What is multi-factor authentication? Can I try the Nadex platform before opening an account? Can I log in to my live and demo accounts at the same time? Can I change my login details? I'm using the correct login details, but nothing is happening? What happens if I've forgotten my login details? What happens if I enter an incorrect password? Which countries does Nadex accept applications from? Is my personal data safe and private? What is the settlement value of Nadex contracts? How is the expiration value of a Nadex contract calculated? Why are my orders being cancelled? Who is on the other side of my trade?